Legal

Privacy Policy

Last updated: October 13, 2026

01What we collect and why

• Your order. Stripe collects your name, email, billing country and card details at checkout. We only ever see your name, email and the order confirmation, never your card number.
• Your delivery. We email your receipt and download link, and keep a short record on our server (email, product, time sent) so we can re-send your files if you lose them.
• Your emails. Whatever you choose to tell us when you write to support.
• Technical logs. Our host records standard data such as IP address and browser type to keep the site secure.
• Visit statistics. When a page loads we count the visit, the website you came from (only its name, such as youtube.com), how far down the page you scrolled, how long you stayed and which Buy button you pressed. Nothing is stored on your device. Your IP address is never saved: together with your browser type it is turned into a short random code that changes every day, so we can tell visits apart within one day but cannot follow you from one day to the next.

We use this to deliver what you bought, answer your questions and keep our tax records straight. The legal bases are performance of our contract with you, our legal obligations, and our legitimate interest in a secure website and in knowing which parts of it work. We never sell your data and we send no marketing emails unless you sign up for them.

02Who else handles it

Stripe (payments and receipts) and Hostinger (hosting, our visit statistics and the mailbox your download comes from). The fonts and everything else on the page load from our own server, so no other company sees your visit. Where a provider processes data outside the European Economic Area, the transfer is covered by the EU Standard Contractual Clauses.

03Cookies

This site sets no cookies and stores nothing in your browser, which is why you see no cookie banner. We use no advertising or tracking scripts from other companies. Stripe sets its own strictly necessary cookies when you pay, on Stripe's checkout page rather than on this site.

04How long we keep it

Invoices for 10 years, as tax law requires. Delivery records for up to 24 months, so we can help you re-download. Support emails until your request is resolved. Technical logs only briefly.

05Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or send it to you in a portable format. You can also complain to your data protection authority. Email support@doggrooming.studio and we will answer within 30 days. Our products are meant for adults and we do not knowingly collect data from children under 16.

06Contact

If we change this policy, the new version appears here with a new date at the top.